Privacy policy

*This document is based on Japanese Language. English translation is only for reference.

Jumbo Tours Co. Ltd. (hereinafter referred to as our company) recognition and is, in that it is involved in the travel business, to protect the personal information entrusted to us than everyone, including customers, appropriately handling, it is very important to comply with the compliance and we have. Therefore we, that carrying out the following matters to declare to the outside inside and will endeavor to achieve adequate protection of personal information.

(1) Our company, it is assumed to acquire the personal information legal and fair way, not be used beyond the range of the set was intended use (non-target utilization). We will take the measures necessary in order to not perform out-of-target use.
Purpose the Company has determined are as described in Attachment "for the handling of personal information".
In addition, the Company, unless the laws admit, never to provide personal information that has been entrusted to the person in question without the consent of a third party.

(2) Our company, will comply with Japanese laws and regulations related to personal information protection you have, including the Personal Information Protection Act, guideline country prescribed by other relevant norms (industry guidelines, etc.).

(3) Our company, leakage of personal information, in order to prevent the risk of such loss or damage, has established internal rules and responsibilities, will take reasonable and appropriate safety measures. In addition, safety measures is advisable to check the contents, do the corrective if there is a deficiency.

(4) Our company, in order to run this policy, to establish a personal information protection management system (including this policy, personal information rules and regulations relating to the protection, etc.), to implement and maintain it is allowed to disseminate to employees and other stakeholders this with, I will continuously improve.

(5) Our company, in addition to implementing the education to employees about the importance of protecting personal information, and place the responsibility for protecting the personal information protection for each organization to deal with personal information, will endeavor to appropriate management of personal information.

(6) Our company, if there is a complaint and consultation regarding the handling of personal information to the Company, will respond appropriately and quickly in the following window.

Inquiry reception General affairs Personal information consultations (Open: 10:00 am Close: 17:00 pm [Closed on Saturdays,Sundays and National Holidays])
Address 2-15-10 KUMOJI NAHA-CITY OKINAWA JAPAN 900-0015

*Personal information protection management system

To protect your personal information, policy development, system development, planning, implementation, is a series of mechanisms, including the inspection and review.

Date of enactment:April 1, 2012
Revision Date:March 14, 2014
Jumbo Tours Co. Ltd.
Representative Director and President Syoki Tanimura

 

For handling and disclosure procedures of personal information

1.Name of company

Jumbo Tours Co. Ltd.

2.Administrator of the name or job title, affiliation and contact

Personal Information Protection Administrator Senior Managing Executive Officer
(Contact, please refer to the "Contact Center" described in paragraph 9.)

3.Use of personal information

Our company, except in the cases permitted by law, shall be allowed handled the personal information to the extent necessary for the purpose of the following items.

(1) Purpose of the personal information acquired by a method other than the case of acquiring personal information written directly from the person

1.About the handling of personal information entrusted to us by our suppliers

2.Handling of travel your application information from the agency like

(2)Use of personal information subject to disclosure

1.About the handling of your personal information on travel

2.About the handling of personal information of our business partners

3.About our adoption applicants as well as the handling of personal information of employees

4.Third party provision of personal information

Our company for the travel arrangements that had you sign up, transportation, accommodation facilities, etc. and arrange agent for (but only if necessary.), Your name, passport number, by sending in advance by electronic methods, etc. We offer.
Our company for the convenience of shopping, etc. of your travel destination, you may need to provide personal data of customers held by the Company in the souvenir shop. In this case, your name, the personal data relating to the flight number, etc. that is passed port number and boarding, we offer by sending in advance by electronic method and the like.
In addition, if you wish to stop the provision of personal data to these operators, the Inquiry addressed below, please let us know before starting on the 10th before. Others, with the exception of the case by the laws and regulations, does not have to provide personal information to third parties without the consent of the person.

5.Joint use of personal information

We do not have to co-use personal information without the consent of the person.

6.Consignment of personal information

Our company, business operations, in order to provide our customers with good service, you may want to outsource part of the business to outside.There may leave your personal information to subcontractors at that time.In this case, selected the contractors that meets the level of protection of sufficient personal information, as well as entered into a contract for the protection of personal information, will ensure the management and supervision of contractors.

7.Disclosure of personal information, request for correction, etc.

The Company, notification or disclosure of the purpose of use of personal information from the person in question, correction, addition, deletion, stopping of provision to users of stop and erase and third parties (together hereinafter referred to as the "Disclosure".) Of for the offer, in accordance with laws and regulations, in good faith we will correspond.Your request for disclosure of personal information, we ask that you will contact us to "inquiry window" described in paragraph 9.In addition, the procedure of disclosure of personal information, you must have one of the following documents that can be confirmed that it is a person or his agent.

(1) If your identity is disclosed claim
・ And residents vote copy of (those not included in the domicile and family information), or copy of driver's license

(2) If the agent is to claim
・ And personal information at the time you provided to, the person in question of address, name, one that wrote the phone number.
・ Your identity and residence certificate copy of the agent (one that does not contain the domicile and family information).
・ In the case of delegation claims from the agent by the power of attorney of the seal with certificate to the effect that to indicate that it is a proxy.
・ In the case of claims from the legal representative, and proof that it is the legal representative of such family register.
・ Such as resident card, documents that were sent to confirm your identity and agents will be discarded in the confirmation immediately after appropriate way.

(3) On the burden of sending method and shipping from our
You will be notified by certified mail. At the time of your request, thank you the enclosed postage 800 yen worth Upon request of one times as postage.

(4) For if you do not respond to a Disclosure Request
Please note if applicable, since you can not respond to disclosure claimed below. In that case, will that effect notification.
・ If you are the person in question a can not confirm or representative confirmation of that (example: If the current address is different from the resident card address)
・ Your identity or a third party of life, body, property if there is a risk of harm to other rights and interests
・ If there is likely to cause significant hindrance to the proper conduct of our business
・ When it comes to violation of other laws and regulations
・ If it does not correspond to personal information subject to disclosure
・ If you have already disposal and erase personal information
・ If you fill out the contents of the disclosure bill is incomplete
・ If the personal information of the disclosure request object can not be identified

(5) Correction, Suspension of Use Request
Correction of the contents of the personal data of customers held by the Company, added or deleted, or stop its use, those who wish to stop the provision to erase or a third party, and customer first provide personal information visit us until it received the sales office, please contact us(Okinawa Prefecture will be accepted by Naha headquarters).At that time, in accordance with laws and regulations and the Company's internal regulations, delay correction without, suspension of use, I will take the necessary measures such as Delete.Also, if you do not respond to all or part of the hope I will explain why.


Please provide the following documents for your identification.Copy of the resident card(One that does not contain the domicile and family information)Or copy of driver's license.


Please provide the following documents.(*Documents for the attorney confirmation (of residence, and the like) will be discarded in the confirmation immediately after appropriate way.)
・ The person in question of address when who inform the personal information, name, telephone number and, corrections
・ Document that describes the use stop.(Form is free)
・ Copy of the certificate of residence of the person in question and the agent (one that does not contain the domicile and family information)
・ In the case of delegation claims from the agent by the power of attorney of the seal with certificate to the effect that to indicate that it is a proxy
・ The proof of that is, it is a legal representative of such family register case of claims from the legal representative

(6) For if you Kaneru depending on the correction, suspension of use
Please note if applicable, since you can not respond to your request below.In that case, will that effect your assistance.
・ If you can not have any identification and attorney confirm
・ If such correction is not necessary to consider the purpose
・ If you pointed out indicating that the error is incorrect
・ If the target correction or the like is on the evaluation information rather than facts
・ If you have been charged a use stopped by any means other than reason that violates the limit-appropriate acquisition and third party provides limitations imposed by the intended use
・ If it takes a lot of money to use stop etc.
・ In a case that perform other suspension of use difficult, when taking measures alternative necessary to protect the rights and interests of the person in question
・ If it does not correspond to personal information subject to disclosure
・ If you have already disposal and erase personal information
・ If you fill out the contents of the disclosure bill is incomplete
・ If the personal information of the disclosure request object can not be identified

8.Complaints and inquiries about personal information

For the offer of complaints and consultation regarding the handling of personal information, we ask that you will contact us to "inquiry window" described in paragraph 9.

9.Contact window

Your request for disclosure of personal information, regard to complaints and inquiries, please contact us.

Contact window General affairs Personal Information Consultation Service (Open: 10:00 am Close: 17:00 pm [Closed on Saturdays,Sundays and National Holidays])
Address 2-15-10 KUMOJI NAHA-CITY OKINAWA JAPAN 900-0015

 

10.For any of the things that are providing personal information

Whether be providing personal information to us, it is due to any of your identity.However, if you can not provide the necessary items, because there are times when the provision of the engagement and services of the contract can not be performed, please understand.

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